If You Are Looking For Outsourcing IT Support
If managing your local computer systems requires a full-time workforce and resources, and you are budget-constrained, than why not try our services? We strive to eliminate any permanent resource hiring for small and midsize businesses that spend a lot of maintenance expenditure to manage the IT infrastructure. Our team of expert support engineers can be your extended IT team. Managing your IT infrastructure can be your most expensive operational expenditure item. We offer multiple packages custom to your requirements to offset some of those costs. Be it five computer systems or 500, and we can handle it all. We have a combination of multiple models to help meet your custom requirements. We offer many IT tools that can help secure and efficiently manage the entire IT infrastructure.
On-demand Help Desk
We understand your requirements better to find the right candidate, including the affordability factor of our clients.
Remote Diagnostics & Repair
We can perform remote diagnostics of the issues reported and fix it within the assigned SLA time frame and perform root cause analysis.
Critical Incident Management
We help you get back on your feet following any critical incident, be it sudden unexpected downtime or a data breach.
Onshore/Offshore Helpdesk Services
Our team can safeguard and improve your IT scope from afar so you don’t need to worry about it.
SLA Management
SLAs are an integral part of 73rd support. We strive to maintain our SLAs and earn our trust of our customers,
Reporting and Analytics
We provide comprehensive reports of the months summary to keep things in perspective allowing for fine-tuning the infrastructure and the processes.
Desktop support for Laptops, Desktops, Scanner and Printers
Our team can safeguard and improve your IT scope from afar so you don’t need to worry about it.
Mostly Windows devices
SLAs are an integral part of 73rd support. We strive to maintain our SLAs and earn our trust of our customers,
Breakfix and also Change Management
We provide comprehensive reports of the months summary to keep things in perspective allowing for fine-tuning the infrastructure and the processes.